Frequently Asked Questions
Everything you need to know about your Timpano Audio experience.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location and the selected shipping method at checkout.
Do Timpano Audio products come with a warranty?
Yes, all Timpano Audio products include a 1-year limited warranty against manufacturing defects. Please ensure you keep your original proof of purchase to facilitate any warranty claims.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original, unopened packaging. If a product has been installed or modified, it may not be eligible for a full refund due to safety and quality standards.
Are Timpano speakers compatible with all car audio systems?
Our speakers are designed to be versatile, but compatibility depends on your vehicle's mounting depth and amplifier specifications. We recommend checking the product manual for impedance (ohms) and power handling (RMS) before installation.
Do you offer international shipping?
Yes, we ship our pro audio gear worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their local government.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.